Instructions For Measuring For Footwear
If you have not done so yet please read Our Policy Statements before ordering.
How To Measure and Trace Your Feet
If you do not plan to read and follow these directions please stop now. It is impossible to provide you with well fitting footwear if you do not do your part by carefully taking measurements and tracing your feet as directed below.
You must follow the instructions and complete each step of the directions as instructed. Failure to do so could result in a delay in fulfilling your order or a poor fit. We are not doing this to be difficult, we require complete and accurate information so we can give you the very best service and fit possible. We make the footwear you order to fit the information you provide us with.
MEASURING YOUR FEET- You will need the following items to start
1) Someone to assist you. This is very important to get accurate information so you will get the best fit possible.
2) A 1/4 inch diameter, number 2 lead pencil.
Do not use pens, markers, crayons, mechanical pencils or other sizes of pencils.
3) A sheet of paper measuring 8 1/2 x 14 inches. Legal size (8 1/2 x 14) copy or computer paper or legal pads ONLY. DO NOT use torn up shopping bags, desk calendars or cardboard. Do not cut out the shape of your foot tracing. Send the WHOLE 8 1/2 x 14 sheet in with your order.
4) A cloth measuring tape. Do not use rulers, string or other substitutions. The inexpensive, cloth tapes are available anywhere sewing or craft supplies are sold.
Accuracy is important if you want proper fitting footwear!
If you do not plan to read and follow these directions please stop now. It is impossible to provide you with well fitting footwear if you do not do your part by carefully taking measurements and tracing your feet as directed below.
You must follow the instructions and complete each step of the directions as instructed. Failure to do so could result in a delay in fulfilling your order or a poor fit. We are not doing this to be difficult, we require complete and accurate information so we can give you the very best service and fit possible. We make the footwear you order to fit the information you provide us with.
MEASURING YOUR FEET- You will need the following items to start
1) Someone to assist you. This is very important to get accurate information so you will get the best fit possible.
2) A 1/4 inch diameter, number 2 lead pencil.
Do not use pens, markers, crayons, mechanical pencils or other sizes of pencils.
3) A sheet of paper measuring 8 1/2 x 14 inches. Legal size (8 1/2 x 14) copy or computer paper or legal pads ONLY. DO NOT use torn up shopping bags, desk calendars or cardboard. Do not cut out the shape of your foot tracing. Send the WHOLE 8 1/2 x 14 sheet in with your order.
4) A cloth measuring tape. Do not use rulers, string or other substitutions. The inexpensive, cloth tapes are available anywhere sewing or craft supplies are sold.
Accuracy is important if you want proper fitting footwear!
Correct Way To Trace Foot
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Steps For Obtaining Accurate Measuring Information
STEP 1) Wear one pair of socks ONLY. The same type you will be wearing with the footwear you are ordering. DO NOT wear more then one sock on each foot. We can make your footwear fit correctly and comfortable without you needing to wear multiple socks. Stand on the 8 1/2 x 14 inch paper, distributing your weight evenly on both feet. Have your assistant trace the outline of your foot. Hold the pencil straight up and down, and keep it against the side of the foot. Do not tip the pencil in or out. Outline foot with one complete, unbroken line only. Do not make multiple or incomplete lines. Do not run off the edges of the paper with your outline. Repeat This Step On Other Foot. |
Have your assistant trace the outline of your
foot. Hold the pencil straight up and down,
and keep it against the side of the foot.
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Taking Circumference Measurements
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STEP 2) Keep your socks on. Sit Down and cross the leg of the foot to be measured over the other leg at the knee as illustrated. Using the cloth measuring tape, measure completely around the foot at the ball, waist, instep and heel. Gently pull the tape snug. See illustrations below showing a top and a side view of the correct areas of the foot to measure. 
See the illustration at right to view these same points from the side of the foot.
Using the cloth measuring tape, measure completely around the foot at the ball, waist, instep and heel. Check twice then record order form. |
Sit Down and cross the leg of the foot to be
measured over the other leg at the knee.
See the illustration at leftt to view these same points from the top of the foot.
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Measuring The Calf
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STEP 3) STAND and measure completely around your calf, over your trousers. Measure your leg at the largest part of the calf. Using the cloth measuring tape, measure completely around the calf Check twice then record order form. See illustration at right to help find right location to take your measure from. Repeat This Step On Other Calf. |
Measure your leg at the largest part of the calf.
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Check Your Work Carefully Before Recording Final Results On Order Form.
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STEP 4) Check Your Work Carefully. Make sure you have recorded all the requested information. Make sure you carefully and accurately did each step above before sending in your ordering information. Your fit will be only as good as the information you send us. We make the footwear to fit the information you provide. You may wish to double check each step before sending your results to us. |
Check Your Work Carefully.
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How Your Footwear Should Fit
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How Your Footwear Should Fit. Mid 19th Century footwear has a long tapered toe. You should have at least a thumb's breadth of room in front of your big toe. From the outside your shoes or boots will look longer than they really are on the inside. As you wear your shoes or boots they will shorten in length. This is normal for mid-19th century footwear. Boots and some bootees can slip on the heel when new. As they are worn they will "set" to your foot and the slipping decrease. Wearing your new footwear a few hours a day around your home before taking into the field will allow them to set to your feet allow for a better first field use experience. |
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Refund, Exchange, Shipping and Guarantee Policy
Delivery Time For Your Custom Made Order
We custom make to order all footwear, accoutrements, knapsacks, haversacks, belts and other gear we sell right here in our shop in Neosho.
We start each item AFTER you commission us to make your custom made item(s) for you. So please remember, Custom Made items take time to create. But the resulting products are far superior to the mass produced products that ship immediately.
If you want your items by a given date contact us BEFORE ORDERING. We will give you our best estimate of delivery time but we can not guarantee that date as many factors such as number of orders that come in ahead of yours, raw goods arriving on time and other factors beyond our control can delay orders. But we do promise to provide you with the most honest assessment possible of our abilities to meet your time line. All orders are shipped by U S Priority Mail (2-3 day service), with tracking on the package and fully insured. We are not responsible for postal delays caused by weather or other disruptions of postal service.Refund, Exchange and Shipping Policy
Read ALL Instructions and Policy Statements on this page BEFORE Placing Your Order. AFTER reading our Refund, Exchange and Shipping Policy then fill out the correct order form you need to place your order by consulting the information at the top of this page. You may wish to print a copy of our policy off for future reference.
Guarantee
We have no control over how you use or care for any product you purchase. Therefore we do not guarantee how long an item will serve you. You must exercise good sense in how you use and care for your product for maximum service.
Refund and Exchanges
Sorry No Cancellations, Refunds or Exchanges.
While a no cancellation, refund or exchange policy may seem harsh it was brought on by customers actions in the past.
No cancellation after payment is made. However in very rare cases where extenuating circumstances exist we will OK a cancellation but there is a 15% restocking fee. Be sure you want to purchase the item(s) before placing the order. Frivolous orders delay other customers orders and cost us time and materials running up prices. In the past customers have attempted to returned used goods for a refund. This all results in higher prices and those in line below them having to unfairly wait longer. We do not feel this is fair to our customers who place their orders in good faith, pay promptly and wait patiently for their orders.
But What If My Footwear Doesn't Fit?
We make the footwear to fit the measurements you provide. You must provide us with accurate measurements and tracings if you want your footwear to fit you. We sell footwear world wide and our record of making well fitting footwear speaks for itself by the number of happy customers, repeat customers and the many recommendations given for our products.
Need Help?
If you need help or have questions before sending in your information just contact us. We will be happy to walk you through the process. But in the end you must read and follow instructions if you want your footwear to fit you.
Style or Model Correctness
We are not responsible for you obtaining the correct style or model used by your unit. If in doubt check with your unit before placing order.
Shipping
We ship all items via U. S. Priority Mail which is normally 2-3 day service. However, if your package is delayed we have no control over the United States Postal Service. Your package does have tracking ID on it and you may use that number at usps.com to ask for FREE e-mail or text updates of your packages progresses to your location. You will receive this number when your package is ready to ship from the U. S. Postal Service. It may take time for this information to post to the U S Postal Service website. We have no control over this. All packages are fully insured for loss or damage in transit to your address.
Lost or Damaged Packages: In the event your package does not arrive in a reasonable amount of time we will be happy to assist you in attempting to track the package. If the package arrives with contents damaged or is totally lost we will be happy to help you make a claim on your postal insurance.
What is the Insurance and Handling Fee?
We Pay the U S Priority Mail Postage. The customer pays for insurance and handling. The insurance and handling fee covers the cost of postal insurance plus the handling cost associated with preparing, packing, labeling and material cost associated with shipping a package. The insurance and handling fee is based on the total value of the order and weight keeping it as fair as possible for all customers.
Do You Do Repair Work and Adjustments?
Yes, we will happily make small adjustments and simple repairs (We determine what is small and what is simple.) at no cost to the customer. Major repairs, new soles and other repairs and adjustments is at the customers expense. All Shipping cost are to be paid by the customer. Call for current prices before shipping.
Return Shipping Cost on Repair and Adjustments
Customer pays postage, insurance and handling both ways. Do Not Ship Repairs Until You Contact us for current cost.
Contact us Before Shipping and Do Not Ship anything without at least enclosing $20.00 to cover return shipping and insurance. Any Packages sent without return shipping and left here over a week is subject to being disposed of at our discretion. We are not responsible for packages that come in without return shipping.
We are not responsible for lose or damage to any item you ship to us and we highly suggest you insure any item you ship. Failure to do so is at your own risk not ours. We will not ship any items to you uninsured and the minimum amount of insurance on returning adjustment or repair work is $100.00
IF YOU HAVE QUESTIONS-Feel free to contact us by e-mail, phone or mail and we will be more then happy to assist you. Our contact information is on all order forms and on all our webpages at the bottom of the page.
Delivery Time For Your Custom Made Order
We custom make to order all footwear, accoutrements, knapsacks, haversacks, belts and other gear we sell right here in our shop in Neosho.
We start each item AFTER you commission us to make your custom made item(s) for you. So please remember, Custom Made items take time to create. But the resulting products are far superior to the mass produced products that ship immediately.
If you want your items by a given date contact us BEFORE ORDERING. We will give you our best estimate of delivery time but we can not guarantee that date as many factors such as number of orders that come in ahead of yours, raw goods arriving on time and other factors beyond our control can delay orders. But we do promise to provide you with the most honest assessment possible of our abilities to meet your time line. All orders are shipped by U S Priority Mail (2-3 day service), with tracking on the package and fully insured. We are not responsible for postal delays caused by weather or other disruptions of postal service.Refund, Exchange and Shipping Policy
Read ALL Instructions and Policy Statements on this page BEFORE Placing Your Order. AFTER reading our Refund, Exchange and Shipping Policy then fill out the correct order form you need to place your order by consulting the information at the top of this page. You may wish to print a copy of our policy off for future reference.
Guarantee
We have no control over how you use or care for any product you purchase. Therefore we do not guarantee how long an item will serve you. You must exercise good sense in how you use and care for your product for maximum service.
Refund and Exchanges
Sorry No Cancellations, Refunds or Exchanges.
While a no cancellation, refund or exchange policy may seem harsh it was brought on by customers actions in the past.
No cancellation after payment is made. However in very rare cases where extenuating circumstances exist we will OK a cancellation but there is a 15% restocking fee. Be sure you want to purchase the item(s) before placing the order. Frivolous orders delay other customers orders and cost us time and materials running up prices. In the past customers have attempted to returned used goods for a refund. This all results in higher prices and those in line below them having to unfairly wait longer. We do not feel this is fair to our customers who place their orders in good faith, pay promptly and wait patiently for their orders.
But What If My Footwear Doesn't Fit?
We make the footwear to fit the measurements you provide. You must provide us with accurate measurements and tracings if you want your footwear to fit you. We sell footwear world wide and our record of making well fitting footwear speaks for itself by the number of happy customers, repeat customers and the many recommendations given for our products.
Need Help?
If you need help or have questions before sending in your information just contact us. We will be happy to walk you through the process. But in the end you must read and follow instructions if you want your footwear to fit you.
Style or Model Correctness
We are not responsible for you obtaining the correct style or model used by your unit. If in doubt check with your unit before placing order.
Shipping
We ship all items via U. S. Priority Mail which is normally 2-3 day service. However, if your package is delayed we have no control over the United States Postal Service. Your package does have tracking ID on it and you may use that number at usps.com to ask for FREE e-mail or text updates of your packages progresses to your location. You will receive this number when your package is ready to ship from the U. S. Postal Service. It may take time for this information to post to the U S Postal Service website. We have no control over this. All packages are fully insured for loss or damage in transit to your address.
Lost or Damaged Packages: In the event your package does not arrive in a reasonable amount of time we will be happy to assist you in attempting to track the package. If the package arrives with contents damaged or is totally lost we will be happy to help you make a claim on your postal insurance.
What is the Insurance and Handling Fee?
We Pay the U S Priority Mail Postage. The customer pays for insurance and handling. The insurance and handling fee covers the cost of postal insurance plus the handling cost associated with preparing, packing, labeling and material cost associated with shipping a package. The insurance and handling fee is based on the total value of the order and weight keeping it as fair as possible for all customers.
Do You Do Repair Work and Adjustments?
Yes, we will happily make small adjustments and simple repairs (We determine what is small and what is simple.) at no cost to the customer. Major repairs, new soles and other repairs and adjustments is at the customers expense. All Shipping cost are to be paid by the customer. Call for current prices before shipping.
Return Shipping Cost on Repair and Adjustments
Customer pays postage, insurance and handling both ways. Do Not Ship Repairs Until You Contact us for current cost.
Contact us Before Shipping and Do Not Ship anything without at least enclosing $20.00 to cover return shipping and insurance. Any Packages sent without return shipping and left here over a week is subject to being disposed of at our discretion. We are not responsible for packages that come in without return shipping.
We are not responsible for lose or damage to any item you ship to us and we highly suggest you insure any item you ship. Failure to do so is at your own risk not ours. We will not ship any items to you uninsured and the minimum amount of insurance on returning adjustment or repair work is $100.00
IF YOU HAVE QUESTIONS-Feel free to contact us by e-mail, phone or mail and we will be more then happy to assist you. Our contact information is on all order forms and on all our webpages at the bottom of the page.